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What is the return policy?
If you are unhappy with your purchase from the shop, please contact email@example.com within 30 days of delivery. We can assist you in getting a replacement or returning the bowl. We will provide a prepaid return label for you to ship the product back to us.
If you want to exchange for a different product or color within 30 days of delivery, contact firstname.lastname@example.org for assistance.
What are the shipping options?
We ship with UPS and USPS. For shipments within the US, our system uses UPS (excluding P.O. Box addresses). For shipments outside of the US, customers have the option to ship UPS or USPS.
When will I receive my order?
As a handmade pottery business, our products take time and lots of love and care to create. Please allow up to four weeks for your item to ship.
What do I do if I never received my order?
After four weeks, if you have not yet received your order, you can reach out to email@example.com.
What do I do if I received a defective, broken, or incorrect order?
Please contact firstname.lastname@example.org and we will be happy to help you!
How do I make changes to an order I’ve already placed?
Please reach out to email@example.com to make changes to an order.
How do I make sure I order the right size?
Each item’s description contains the dimensions of the item to ensure you get exactly what you are looking for!
How do I care for my nocrumbsleft products?
We highly recommend hand-washing your nocrumbsleft items! Additionally, avoid using them in the freezer or microwave, as it can lead to cracks in the products.
How do I contact your company if my question isn’t answered here?
You can reach out to firstname.lastname@example.org with any and all questions or concerns!
I missed a sale or discount! Can I apply to a previous order?
Unfortunately, we cannot retroactively apply discounts.